11bet Casino Privacy Policy — How Your Information Is Protected

Introduction & Applicability

This Privacy Policy 11bet casino Applies to all website and app users. Whether you are registering, playing games, making a deposit, or simply browsing — this policy applies at every step.

11bet casino We are committed to protecting your privacy. We believe everyone should have control over their own data — which is why this policy is written in plain, straightforward language with no complex legal jargon.

This Privacy Policy may be updated from time to time. You will be notified of any significant changes via your registered email or a notice on the platform. We recommend checking this page periodically.

What Data We Collect

11bet casino We collect only the data necessary to provide our services. Collecting unnecessary information is against our policy.

We do not collect any sensitive information relating to your health, religion, political views, or sexual identity. 11bet casinoOnly data that is strictly necessary to operate the service is stored on -.

How Your Information Is Used

11bet casino Collected data is used solely for its intended purpose. If any data is to be used for a different purpose, you will be notified in advance and your consent will be obtained where required.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC and age verification.
• To prevent money laundering and fraud.
• To provide customer support and resolve issues.
• To send you promotional offers and bonuses — with your consent.
• To improve the overall quality of the platform and the user experience.
• To meet legal and regulatory requirements.

Your data will only be used for marketing purposes with your separate consent. You can opt out of marketing communications at any time.

Cookies & Tracking Technologies

11bet casino Cookies and similar tracking technologies are used on the website and app to help improve your browsing experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and layout settings.
• Analytics Cookies: Used to analyze platform usage statistics.
• Advertising Cookies: Used to show you relevant ads — based on your consent.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

Information Sharing & Third Parties

11bet casino Your personal data is never sold. However, it may be shared with trusted partners in specific circumstances where necessary to deliver our services.

• Payment Processors: To process transactions via mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Services: Licensed verification providers to complete the KYC process.
• Technology Partners: Providers of hosting, cybersecurity, and analytics services.
• Legal Authorities: Upon a valid court order or legitimate request from a regulatory authority.

Before sharing any data with third parties, strict confidentiality agreements are in place. They may only use the data for the specified purpose and are not permitted to share it further.

Data Retention Period

11bet casino Your data is never retained longer than necessary. It is held while your account is active, and certain data must be kept for a defined period after closure for legal and regulatory reasons.

• Financial transaction records: up to 5 years (in compliance with anti-money laundering laws).
• KYC documents: up to 3 years after account closure.
• Gaming history: up to 2 years, or longer if required by law.
• Marketing data: retained until consent is withdrawn.

Your Rights

11bet casinoEvery user registered on - has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

• Access: The right to know what personal data we hold about you.
• Rectification: The right to correct inaccurate or outdated information.
• Deletion: The right to request deletion of your data under certain circumstances.
• Restriction of Processing: The right to restrict how your data is processed for specific purposes.
• Data Portability: The right to receive your data in a structured, portable format.
• Objection: The right to object to your data being used for marketing purposes.
• Withdrawal of Consent: Right to withdraw marketing consent at any time.

Requests will be responded to within 30 days of receipt. Complex or multiple requests may take up to 60 days — you will be notified if this is the case.

Information Security Measures

11bet casino Industry-standard security technology is used to protect your data. All communications are secured with 256-bit TLS encryption. Databases are encrypted and regular security audits are conducted.

• Access is strictly controlled — only authorized personnel can view your data.
• Two-factor authentication (2FA) is used to secure your account.
• Suspicious activity is automatically detected and blocked.
• Regular penetration testing and vulnerability scanning are conducted.
• Data backups are stored encrypted in a secure location.

However, no transmission over the internet can be guaranteed 100% secure. In the event of a security breach, we will promptly notify affected users and take all necessary steps to address it.

Underage User

11bet casino Strictly prohibited for anyone under 18. We do not knowingly collect personal data from minors. If we become aware that an underage individual has created an account, it will be closed immediately and all associated data will be deleted.

Parents and guardians are encouraged to use parental control software on shared family devices to prevent minors from accessing this platform.