11bet Casino Terms & Conditions — What You Need to Know Before You Play

General Terms & Conditions

These Terms & Conditions 11bet casino and its users. By accessing or using the website or app, you confirm that you have read, understood, and agreed to all of these terms.

11bet casino The right to modify these terms at any time without prior notice is reserved. However, for significant changes, a notice will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy between the two versions, the English version shall take precedence.

Account Registration & Eligibility

11bet casinoTo register an account, you must be 18 years of age or older. All information provided during registration must be accurate, complete, and up to date. Providing false information may result in immediate account closure and forfeiture of any funds on deposit.

Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be closed and any bonuses forfeited. Use a strong password to keep your account secure and never share it with anyone.

• A valid mobile number or email address is required to open an account.
• Withdrawals may be restricted until KYC (Know Your Customer) verification is complete.
• Transferring or selling your account to another person is strictly prohibited.
• Accounts may be temporarily suspended if suspicious activity is detected.

Deposits & Withdrawals

11bet casinoDeposits and withdrawals are currently supported via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200, and the maximum single-transaction limit is subject to the rules stated on the platform.

Withdrawals are typically processed within 24 hours of successful verification. However, larger withdrawals may require additional verification, which can extend the processing time. Once a withdrawal request is submitted, cancellation options are limited.

• Only payment methods registered in your own name may be used.
• Withdrawals to third-party accounts are not permitted.
• Suspicious transactions may be investigated to prevent money laundering.
• Deposit processing typically takes between 15 minutes and 1 hour.

Bonuses & Promotions

11bet casinoPlease read the specific terms of each bonus offer carefully before accepting. A wagering requirement must typically be met before any bonus can be withdrawn. Withdrawals cannot be processed on bonus funds until the wagering requirement has been fully completed.

The welcome bonus applies to first-time depositors only. Bonuses are generally valid for 30 days, and if wagering requirements are not completed within that period, both the bonus and any associated winnings will be forfeited.

• Multiple bonus offers cannot be used simultaneously unless explicitly stated otherwise.
• Accounts may be reviewed if bonus abuse is suspected.
• Reload bonuses and cashback offers may have their own separate terms.
• 11bet casino reserves the right to modify or cancel any promotion at any time.

Gaming Rules & Outcomes

11bet casinoAll game outcomes are determined by a certified, impartial RNG (Random Number Generator). The RTP (Return to Player) percentage for each game is displayed on the respective game page. Any dispute regarding a game result must be reported to our support team within 72 hours of the game ending.

If a Live Casino game is interrupted due to a technical issue, 11bet casino will assess the situation and make a decision accordingly. If a Sports Betting event is cancelled, the stake for the relevant bet will be refunded.

• Intentionally disconnecting during a game may result in the round being voided.
• Winnings obtained through software bugs or glitches will be considered void.
• If evidence of cheating is found in any game, the account will be closed immediately.

Responsible Gaming

11bet casino Responsible gaming is our highest priority. We believe gaming is a form of entertainment, not a source of income. Set a spending limit for yourself and stick to it.

Deposit limits, session limits, and self-exclusion options are available on the platform. If you notice signs of problem gambling, use our responsible gaming tools right away or reach out to support. For more details, visit our Responsible Gaming Page View.

• You can request a temporary suspension of your account at any time.
• Once self-exclusion is activated, the account cannot be reactivated before the specified period ends.
• Use parental control software to prevent minors from accessing the platform.

Account Closure & Termination

You can reach out to support at any time to manage your 11bet casino You may request to close your account at any time. Please withdraw any available balance before doing so. Bonus balances cannot be withdrawn.

11bet casino reserves the right to immediately close any account for the following reasons:

• Providing false information or committing identity fraud.
• Operating multiple accounts.
• Attempting to abuse bonuses or exploit the system.
• Threatening or harassing other users.
• Direction from legal authorities.

Limitation of Liability

11bet casino 11bet casino is not liable for losses caused by technical issues, server outages, or disruptions to third-party services. If a transaction fails due to internet connectivity problems, 11bet casino bears no responsibility for that.

Information provided through the platform is for informational purposes only. 11bet casino is not responsible for the financial outcome of any gaming decisions. Users are solely responsible for their own choices.

Dispute Resolution

If a dispute arises, please first 11bet casino Contact the support team. They will aim to resolve the issue within 72 hours. If a satisfactory resolution is not reached, the matter will be settled through arbitration.

The arbitrator's decision is final and binding on both parties. The relevant balance may be placed on hold during the dispute resolution period.